Leaving? Here is how, and what happens.
Delete your SafiSend account
You can delete your account yourself, in the app or on the web, in under a minute.
How
- Open Settings › Sign-in in the SafiSend Business app, or at shop.safisend.com.
- Choose Delete account.
- Confirm it is you: your password, a code to your phone, or Google or Apple.
No app? Email support@safisend.com from the account’s own address and we will do it for you.
What goes
- Your name, email, phone number, password and Google or Apple sign-in. Every device is signed out.
- Every business you own: its products and photos, customers, links, discount codes, email list, verification documents and contact details. Its storefront goes offline.
- Your payout account is deactivated at Paystack, and a custom domain is disconnected.
What stays
- Orders, payments, payouts, invoices and receipts, with your details removed. They are the money’s record: buyers hold receipts for them and tax law keeps them, for the period it requires.
- A business you only worked in, which belongs to its owner. You simply leave its staff.
Before you can
A business that is still owed a payout cannot close until the money has landed. Wait for the payout, then try again.